I booked an MPV :- Toyota Innova for my family ( 6 people) for 4 days.
The process of booking a cab etc was smooth and streamlined, quotes were clear, as per email and without any hassles .
The driver as scheduled picked us from Agra station (we arrived from Shatabdi Express from Delhi). In all four days of our stay, the driver , Mohan, arrived on time for pickup, the driving was a per international standards , safe and confident driving especially in chaotic Indian driving. The driver was extremely helpful.
Also to my extreme pleasant surprise , at the end of our trip, the driver Mohan who dropped us back to my residence in Delhi returned back (around 30 mins latter after dropping us) to handover a spectacle we left in the car, his concern being my father would need them for reading etc. Deeply Deeply appreciate his gesture although he could have easily avoided this hassle by giving any excuse.
The only bit of generic advise , and it has nothing specifically to do with the concerned transport co., driver, who have been very helpful , please use your judgement and discretion, irrespective of recommendations from anyone, while you shop/do business/hire services etc around in Agra, as you would in any other part of the world.
I would definitely recommend Amin Travels and strongly driver Mohan if you wish to avail a transport in Agra.
Visited July 2011